Another fabulous gift box! Arrived in 2 days and reasonably priced. Great service, thank you 😊 - 31/08/2025
Linda A.
Excellent service - 30/08/2025
Jenna H.
Amazing!!! From the customer service, the care, the beautiful NZ products, to the delivery - 10/10. Such a great company offering well priced perfect gift hampers that support NZ, winning all the way!!! Would not hesitate to recommend 👌 - 28/08/2025
Florence H.
I asked if possible that my gift be delivered in 26 August as it was a birthday surprise. Unfortunately the gift was delivered on Saturday 23rd and my family were away for the weekend. I was not pleased. I am the recipient will enjoy your products, but I might think twice before ordering again. - 28/08/2025
The We Love Local Team - 2025-08-30
Thank you for taking the time to share your feedback, and I'm genuinely sorry the timing didn't work out as planned for your birthday surprise.
I can understand your disappointment about the Saturday delivery. This caught us off guard too, as NZ Post doesn't usually deliver on Saturdays, which is why we calculated the dispatch timing as we did. Unfortunately, once parcels are in the courier system, we can't control their delivery routes or when they choose to make deliveries.
This is actually a challenge that affects all online retailers using courier services. With Monday and Tuesday delivery requests, we face a real dilemma: if we hold off dispatching until Monday to avoid early delivery, there's a risk the gift arrives late with NZ Post's 1 to 2 business day timeframe. We always aim to dispatch early enough to hit the target date, but courier route planning occasionally results in earlier than expected delivery.
Would you consider updating your review to reflect that the products themselves were enjoyed? The delivery timing issue you experienced is really about how courier companies operate rather than our service, and as a small Kiwi business, reviews make a real difference to us.
If you do decide to order with us again, please pop a note in the order comments about timing concerns, and we'll work with you to find the best solution.
Thanks for supporting our local artisan producers.
Shelley Q.
Quick and easy. Loads to choose from. Great to be able to leave the alcohol out - 28/08/2025
Suzee W.
Delivered on time. Securely packed. Fabulous chocolates. - 23/08/2025
Jess S.
The gift boxes that were delivered were amazing, looked great and were very well received by our staff. The We Love Local team were great to deal with and ensured that our parcel was delivered on time - we had overnight delivery to the South Island! Will definitely purchase again - thank you! - 22/08/2025
Barbara H.
I purchased a We Love Local box to send as a Birthday gift. This was well received as an excellent gift and truly loved - 20/08/2025
Janaya S.
Fast and Amazing! We orded from out-of-country, to a co-worker that just moved to the area! It was great to give them something local to start their adventures. - 18/08/2025
Jo R.
They were exceptional to deal with, communication was so prompt I never had to wonder where the order/delivery was up to and the team went above and beyond. The website customisation for the boxes was simple, I loved that the pictures and descriptions immediately updated to reflect changes as they were selected. I absolutely will use them for any future gifts, it was so easy. - 17/08/2025
iain n.
Great to see NZ's boutique producers and makers being represented in the regional gift-boxes. Awesome, curated selection of premium products in all the catergories - the only difficulty I had was choosing between the gift-boxes because they all look great! Although alcohol was not an available option at time of purchase, 'We Love Local' contacted me directly to offer my preferred choice and I'm glad they did because the 'Koakoa Limoncello' was very well received. I can't recommend 'We Love Local' enough, outstanding 5-Star service, products and support. - 17/08/2025
Sandra L.
Its great having a Gluten Free option as so far you are the only ones to do so. my friend in Christchurch was thrilled with the items in her hamper. thank you very much I have let others know as they are also looking for a Gluten Free supplier. Sandra Lea - 16/08/2025
Sandy C.
I was very happy with your product,great communication and my son was very happy with his gift, many thanks and I would highly recommend this company and I would definitely use them again, thank you. - 14/08/2025
Mark M.
We have been buying these as gifts for customers. We love that they are local produce which has been appreciated by our customers. Really quick delivery and a great service. - 12/08/2025
Peter S.
The whole process was straightforward and I was able to track the parcel right up to it being delivered. - 11/08/2025
Isabelle Q.
Very helpful courteous advice, as always. I have ordered gift boxes from We Love local several times for special birthdays, and each time, I receive the same great service. - 11/08/2025
Brenda F.
Absolutely amazing service. Ordered at 3pm and was delivered the very next day. - 10/08/2025
Debra H.
Very easy to order, goods arrived when they said they would and we had a very happy gift receiver - 08/08/2025
Frances S.
Just what I ordered and such quick delivery. - 07/08/2025
